Frequently Asked Questions

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When you apply to become a Border Bank Member, you do not have to pay a membership fee. All we ask is that you guarantee to pay $10 if Border Bank ever ceases to operate to the person/s looking after our winding up. To apply click the “Become A Member” link in the menu.

As a Border Bank Member you have many ways that you can access your money. A Border Bank Visa Debit Card can be used to withdraw funds from any Automatic Teller Machine (ATM) in Australia including all the major banks, credit unions, building societies and regional banks. Also with a Visa Debit Card you can also withdraw money at an overseas ATM displaying the Visa symbol. Border Bank Members can also withdraw money at any Border Bank and Police Bank Branch. A Visa Debit Card will allow you to pay for purchases at any EFTPOS terminal in major retail stores, petrol stations, shops etc. Most outlets will also allow you to withdraw extra cash. With a Border Bank Visa Debit Card, you can obtain money at any financial institution in Australia or overseas that displays the Visa symbol. You can also pay for goods and services and pay bills over the phone. Border Bank also has a Member Cheque Book available so you can pay for items. Make withdrawals at any Australia Post office using the Bank@POST service.

There are a number of convenient ways that you can deposit your money with Border Bank: At a Border Bank and Police Bank Branch. With our Autopay service you can have your salary automatically credited to your Border Bank account. For added convenience you can split the deposits any way that you choose, e.g. you can pay your loan, put some money aside in a special savings account and deposit the rest in your day to day account. Use the Bank@POST facility at any Australia Post office to deposit your funds.

Border Bank offers a full range of financial products and services including home loans, and personal loans, savings accounts, term deposits, financial planning, insurance, direct debits, periodical payments and lots more.

Information is available on our interest rates page or by contacting Border Bank on 132 267

Border Bank is supervised by the Australian Prudential Regulation Authority (APRA) to maintain minimum standards to ensure security of member’s funds. APRA is the same body that supervises the major banks.

Your card will be blocked for 24 hours, after this time you will be able to use your card.

If the incorrect BSB or Account Number has been supplied the receiving bank should send the funds back to Border Bank with Account Number or BSB incorrect. The funds will appear back in your account and Border Bank will notify the Member in writing of this rejected transaction.

Looking for something else?

Call 132 267

For international
call +61 2 9287 0888

Email Us

For non-banking business or career related enquiries, email info@borderbank.com.au

BSB 815 267

Border Bank has one BSB Number for all Branches (Service Centres) and accounts

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