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Find a branch
Border Bank Members can also access Police Bank Branches located throughout NSW and ACT.
Our branches and Contact Centre will be closed on state and national public holidays, and local events. Additionally, some branches may be impacted by regional events or local holidays. We recommend checking with your local branch for any schedule changes.
You can continue to manage your banking through our Mobile Banking App or Internet Banking during these times.
Learn more about our public holiday hours here.
Newcastle (Police Bank)
Address: 24 Bolton Street, Newcastle NSW 2300
Email: newcastle@policebank.com.au
Operating hours:
Monday: 9:30am to 4pm
Tuesday: 9:30am to 4pm
Wednesday: 10am to 4pm
Thursday: 9:30am to 4pm
Friday: 9:30 am to 4pm
Sydney (Police Bank)
Address: 25 Pelican St, Surry Hills NSW 2010
Email: sydney@policebank.com.au
Operating hours:
Monday: 9:30am to 4pm
Tuesday: 9:30am to 4pm
Wednesday: 10am to 4pm
Thursday: 9:30am to 4pm
Friday: 9:30 am to 4pm
Narellan (Police Bank)
Address: Shop 311A – Narellan Town Centre 326 Camden Valley Way, Narellan NSW 2567
Email: narellan@borderbank.com.au
Operating hours:
Monday: 9:30am to 4pm
Tuesday: 9:30am to 4pm
Wednesday: 10am to 4pm
Thursday: 9:30am to 4pm
Friday: 9:30 am to 4pm
Wollongong (Police Bank)
Address: 76 Market Street, Wollongong NSW 2500
Email: wollongong@policebank.com.au
Operating hours:
Monday: 9:30am to 4pm
Tuesday: 9:30am to 4pm
Wednesday: 10am to 4pm
Thursday: 9:30am to 4pm
Friday: 9:30 am to 4pm
Note: This Branch does not offer cash deposits or withdrawals. ATM facilities are available.
Goulburn (Police Bank)
Address: Police Academy, McDermott Drive, Goulburn NSW 2580
Email: goulburn@policebank.com.au
Operating hours:
Monday: 9:30am to 4pm
Tuesday: 9:30am to 4pm
Wednesday: 10am to 4pm
Thursday: 9:30am to 4pm
Friday: 9:30 am to 4pm
Note: Goulburn Branch is within the grounds of the NSW Police Academy, therefore, pre-arranged access is required by contacting the Goulburn Branch, 02 4827 1000, or email goulburn@policebank.com.au. If you are a serving Police Officer, no pre-arranged access is required.
Canberra
Note: Our Canberra branch will be closed Wednesday 2nd July until Monday 7th July 2025 for maintenance. During this time members can contact the branch via email.
Address: Shop 2, 121 Marcus Clarke Street, Canberra ACT 2601
Email: canberra@policebank.com.au
Operating hours:
Monday: 9:30am to 4pm
Tuesday: 9:30am to 4pm
Wednesday: 10am to 4pm
Thursday: 9:30am to 4pm
Friday: 9:30 am to 4pm
Melbourne
Address: 808 Bourke Street, Docklands, Melbourne VIC 3008
Email: info@borderbank.com.au
Operating hours:
Tuesday and Thursday: 10am to 2pm.
Monday, Wednesday and Friday: By appointment only.
Or call 132 267 if you would like us to come to your workplace.
Note: This Branch does not offer cash deposits or withdrawals, ATM facilities are available.
More ways to bank with us
Mobile Banking App
Enjoy anytime, anywhere access to your accounts, check balances, savings, make payments, transfer money with the security of multi-factor authentication (MFA).
Internet Banking
Enjoy the convenience of secure 24/7 access to your accounts to check your balance, view transactions, schedule and pay your bills, or transfer money between your accounts.
ATMs
Use your Visa Debit or Credit Card at almost any ATM in Australia to withdraw cash or check your balance. And overseas at any ATM with the VISA® symbol.
Bank@Post
Bank over the counter at more than 3,400 Bank@Post Australia Post Offices. Withdraw cash, make deposits, pay your bills and check your balance where you see the Bank@Post symbol.