Manage your cards in one place

We’re making it easier for you to manage your Border Bank cards through Internet Banking.

As part of an upcoming update, card-related services including card activation and PIN changes will move to a new Manage Cards section within Internet Banking. Bringing these services together in one place means you’ll be able to find and manage your cards easily when you need to.

What’s changing?

Currently, card activation and PIN changes are accessed through separate menu options within Internet Banking.

Following the update, you’ll be able to manage your cards through a new Manage Cards area located under Settings. From there, you can select the card you’d like to manage and choose from a range of available actions.

What can you do in Manage Cards?

The new Manage Cards section will allow you to:

• Activate a new card
• Change your card PIN
• Lock and unlock your card
• Report a card as lost or stolen
• Order a replacement card

Available options may vary depending on the status of your card. For example, card activation will only be displayed for cards that have not yet been activated.

Why are we making this change?

The new Manage Cards experience has been designed to make everyday card management simpler and more intuitive. By bringing card services together in one place, you can more easily find and manage your card settings when you need them.

Need help?

If you have any questions about managing your card or using Internet Banking, please get in touch with our Member Experience Team on 132 267 or visit your nearest branch.