Thinking about your next move or a better rate?

Making the move to Border Bank can be straightforward.

5.84
%
p.a.
3 year fixed rate*
**Customs Value, OO, P&I and LVR up to 80%
6.02
%
p.a.
Comparison rate^

Refinancing with Border Bank means more than just savings

With up to $3,000** cashback and loan options to suit your needs, you’ll have the confidence of knowing your money is where it belongs, back in your pocket.

**See full Terms & Conditions.

Why refinance with Border Bank?

Competitive rates for members

Explore competitive refinancing rates available for the Department of Home Affairs Family and Australian Border Force staff.

Here for our own

Unlike most other banks, our team understand overtime and shift allowances that come with the job and will consider these when assessing your income.

We’re here when you need us

Whether you’re planning on buying your next home or looking for a more competitive rate, our Home Lending Specialists can help you through the refinancing process.

No annual fees

No annual fees on a Border Bank home loan means you can keep more of your money where it’s needed most – in your pocket.

Refinancing options to suit you

Compare variable and fixed rate options and different loan terms to see what could work for you.

Fixed rate
Variable rate
3 year
1 year
2 year
5 year

Customs Value Loan

For current or retired employees who are members of Border Protection, Immigration, National Security, or related areas within the Department of Home Affairs.

5.84
%
p.a.
3 year fixed rate*
6.02
%
p.a.
Comparison rate^
**Based on up to 80% LVR and owner occupied. Applies to Principal and Interest loans.
Choice between 1, 2, 3 or 5 year term
Up to $9,999 additional repayments per calendar year of the fixed term
Redraw access for any additional repayments made to the loan whilst on a fixed period
Apply Now

Goldrate Loan

For existing members, or those who are becoming a member of Border Bank.

5.94
%
p.a.
3 year fixed rate*
6.09
%
p.a.
Comparison rate^
**Based on up to 80% LVR and owner occupied. Applies to Principal and Interest loans.
Choice between 1, 2, 3 or 5 year term
Up to $9,999 additional repayments per calendar year of the fixed term
Redraw access for any additional repayments made to the loan whilst on a fixed period
Apply Now

Home Loan fees

Simple, transparent pricing with no hidden surprises.

$0

Monthly Fee

Keep more money

$0

Redraw Fee

Access anytime

$0

Switch Fee

Variable to Fixed

$600

Establishment Fee

One-time setup

$600

Fixed Rate Lock Fee

Optional

At cost: Any fees or charges from third parties, such as a Settlement Agent, Title Change Fee or Land and Property Information Search Fee will be passed through to you at cost. Additional fees may apply. Please refer to the full fee schedule for further information.

Important information: This calculator is only a guide. It contains general advice only and does not take into account your individual needs and objectives or financial situation.​ Calculations are estimates only. Interest rates are indicative and subject to change without notice.​ ~ Competitor Comparisons have been provided by Canstar. Please check our website for Border Bank’s current interest rates. Terms and conditions apply and are available on request. Fees, charges, eligibility and lending criteria apply.​ A Financial Services Guide (FSG) is available at all Branches, on our website and upon request.​ Consider the Terms and conditions and Target Market Determinations before making a purchase decision. ​Calculator is powered by Canstar.com.au

See what refinancing could mean for you

Use our refinancing calculator to estimate how much you could save by switching to Border Bank. Enter your current loan details to begin.

Refinance Calculator
Borrowing power Calculator
Repayment Calculator
More

Your refinancing journey

Five simple steps can take you from reviewing your current loan to making the switch. Our team can help along the way.

1

Review your current loan

Check your current interest rate, outstanding balance and any exit or break costs that may apply.

2

See how much you could save

See what rates are available with Border Bank and what switching could mean for your repayments.

3

Compare your options

Compare variable and fixed rates, features and loan terms to see what may suit you best.

4

Submit application

Ready to make the switch? Start your refinancing application online.

5

Settlement and activation

Our Home Lending Specialists can help coordinate the switch with your existing lender so your new home loan can get underway.

Get a FREE property report for a clearer view of the property

Border Bank offers a free property report with useful information such as market history, price data and other property insights.

Can I become a Border Bank member?

See if you can join Border Bank and explore our refinancing options.

You’re eligible if you are:

  • A current or former employee of Border Protection, Immigration, National Security, or related areas within the Department of Home Affairs
  • A family member of an eligible member
  • An employee or contractor working in law enforcement or related services
  • A member of various partner organisations and government agencies

Not sure whether you can join?

Border Bank is here for the Department of Home Affairs Family and Australian Border Force community. If you’re not sure whether you can join, talk to our team.

Become a Member

Ready to get started? Choose how you’d like to connect with us.

Save time, apply online

Apply online from home and complete your application when it suits you

Apply Now

Speak with a Home Lending Specialist

Our Home Lending Specialists are available
Monday to Friday, 8am – 6pm AEST/AEDT

Call Us

Schedule an appointment

Book a time to speak with a Home Lending Specialist when it suits you

Book Now

Get to know refinancing

Understanding refinancing
Potential savings and useful features
Making the switch
More
A closer look at refinancing

A closer look at refinancing

Is your current loan still the best fit?
Refinancing is when you replace your current home loan with a new loan, which may offer a different rate, features or repayment structure.

Signs it may be time to review your loan
If your interest rate hasn’t changed in years, your circumstances have evolved, or you’ve built equity in your home, it may be worth asking whether your current loan is still the right fit. Remember to factor in any discharge, break or other costs from your current lender when weighing up whether switching makes sense for you.

How does the process work?
Our team can help with the paperwork and coordinate with your current lender to make the switch easier.

What costs should I factor in?

What costs should I factor in?

Exit fees from current lender
Your current lender may charge discharge fees or break costs, particularly if your loan is on a fixed rate.

Application and valuation fees
Consider not only the interest rate, but all related home loan fees. A new home loan can often include establishment and valuation costs. Border Bank home loans have no ongoing account keeping fees.

Are you paying more than you need to?
Even a small difference in rate or fees could have a significant impact over the life of your loan.

Use our calculator to explore the potential difference.

How long can refinancing take?

How long can refinancing take?

A typical timeframe
Refinancing can often take around 2-6 weeks from application to settlement, although timing depends on your circumstances.

What can impact the timing?
A typical time frame is 2-6 weeks, which depends on how quickly documents are provided, property valuation timing and the time it takes to process your loan.

Keeping you updated
Your Home Lending Specialist can keep you updated as things progress and help coordinate the parties involved.

Your refinancing checklist

Use this checklist to keep track of the key things to organise as you move through refinancing.

01

Getting started

  • Review your current loan statement
  • Check your current loan’s interest rate and repayment amount
  • Check for any exit fees or break costs
  • Put together recent payslips and tax returns
  • Get a recent property valuation estimate
02

Applying for approval

  • Complete Border Bank’s online application form
  • Submit required ID documents
  • Provide proof of income and employment
  • Declare all assets and liabilities
  • Supply details of your current home loan
  • A Home Lending Specialist will be in touch
03

In the lead up to settlement

  • Review your new loan documents carefully
  • Make sure you’re aware of your new repayment schedule
  • If it’s included, set up your offset account
  • Arrange your loan repayments to be direct debited
  • Cancel any insurance on your old loan
  • Keep records of all communications and documents

FAQ

Can’t find what you need? Check out the Frequently Asked Questions below. Otherwise, get in touch with our team and we’ll help point you in the right direction.

Connect with us

Important Information

Terms and conditions apply and are available on request. Fees, charges and lending criteria apply. This information is general in nature and has been prepared without taking into account your personal objectives, circumstances and needs.

You should consider the appropriateness of the information to your own circumstances and, if necessary, seek appropriate professional advice.
A Financial Services Guide (FSG) is available at all Branches, on our website and upon request. Unless stated, all comparison rates are based on principal and interest repayments. For more information on interest only comparison rates, please contact us.

*Interest rates are correct as at 10th September 2026 and subject to change.

^The comparison rate is based on a loan of $150,000 over a 25 year term. WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.

† Interest Only is available for 12 months maximum on construction loans.

Lenders Mortgage Insurance (LMI) required for Loans with an LVR greater than 80%, with the exception of the Australian Government 5% Deposit Scheme. If you decide to repay your home loan, refinance or switch to another lender within the first year, then you may be eligible for a partial refund of your LMI repayment. An early repayment fee may apply if you repay your loan or switch to another one before the end of your fixed term or make early or additional repayments above $9,999. Once the fixed rate period ends, the loan reverts to a variable rate loan and repayment amounts will change. Offset Account is not available on Interest Only or Fixed rate loans.

Customs Value Home Loan is only available to Current and Retired Employees of an Australian Border Force or Police organisation uniformed or civilian.

Target Market Determinations are available here.

~ Although Canstar uses reasonable commercial endeavours to ensure that the Widget provides accurate information and works correctly, Canstar and Border Bank, a division of Police Bank, make no representations or warranties as to the accuracy or completeness of the Widget or whether the Widget will operate at all times or without error.

To the maximum extent permitted by Law, Border Bank, a division of Police Bank Ltd. excludes all liability for any loss or damage (including financial loss or consequential loss) arising from the use of this widget. Nothing on this website page excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Australian Securities and Investments Commission (ASIC) Act 2001 (Cth) or the Australian Consumer Law) which cannot be lawfully excluded or limited.