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Are you looking for your next career opportunity?
We have this amazing opportunity for a Member Care Officer to join our exciting and dynamic Member Care team in Surry Hills.
We are a progressive, people-focused financial institution and very proud of being one of Australia’s fastest growing Mutual Banks that is taking steps towards modernisation.
Why is this an exciting role?
This is an excellent opportunity to grow a career in Member Care and join a great team that focuses on supporting the retail team delivering outstanding results.
We have also been recently recognised by Money magazine as the Home Lender of the Year – Customer Owned Banks for 2022, what a great time to join our dynamic team.
Why will you like working here?
There is no better time to join us as we go on a digital transformation journey.
We are all passionate about what we do. We value feedback and open conversations. There is a strong sense of trust in our teams, enhancing our ability to be collaborative.
As a team we like to create a supportive work environment and encourage work- life balance.
If you have a curious mindset, you are passionate about customer service, adding value and genuinely impacting the business, you will love working here.
What will you be doing?
You will work collaboratively with the team assisting our members with their transactional needs and ensuring that all the required administrative and processing activities to support them are completed accurately and on time.
What will make you successful in this role?
You are a team player, passionate about helping customers and willing to pull your sleeves up to get the work done.
You enjoy learning and you bring an innate curiosity that drives effective outcomes and creates meaningful collaboration to achieve the team’s targets and deliver superior results for the bank.
Banking experience or previous experience in admin roles is highly desirable, however, we believe someone with a can-do attitude and willingness to learn more can develop these skills.
Police Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status. This role is open to Australian and New Zealand Citizens and permanent residents only.