Member enquiries

Contact Centre (General enquiries)

Phone: 132 267
Fax: (02) 9287 0850
Email: info@borderbank.com.au
Operating Hours: Monday to Friday 8am to 6pm

Direct (Loans and Insurance)

Phone: (02) 9287 0884
Fax: (02) 8267 6860
Email: direct@borderbank.com.au
Operating Hours: Monday to Friday 8am - 5pm

Lost or Stolen Cards, and Transaction Fraud Services

Monday to Friday 8am - 6pm

Local: 132 267
International: +61 2 9287 0888

Outside of Business Hours

Local: 1300 705 750 (Option 3)
International: +61 2 8299 9534

RediDial Phone Banking

Local: 132 267
International: +61 2 9287 0888

Head Office

25 Pelican Street
Surry Hills NSW Australia 2010

Phone: 132 267
Fax: (02) 9287 0850
Email: info@borderbank.com.au
BSB: 815 267

Feedback / Call back

Questions regarding your account, request for more information and technical support.
Fill out my online form.